National (Change)
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Account & Billing
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Find out how you can view your statement online.
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Find out where to locate your Bright House Networks account number on your paper or online statement or how to use an automated system to obtain your account number over the phone.
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Find out where you can find your Customer Code on your statement or how you can use a self-service feature to obtain your Customer Code over the telephone.
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Your payment due date depends on your billing cycle. You can find your payment due date on your statement. If you receive a paper statement and cannot locate it, you can view your statement online. Find out how.
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Find out where monthly charges are displayed on your bill.
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Find out where on your statement to find the assessments that are charged only once.
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Find out where to look for the Pay Per View and On Demand charges on your statement.
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When you upgrade your service, you are charged only for the time you have the new service. This creates prorated, or partial month, charges.
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Your first Bright House Networks statement could be higher than your regular monthly bill because of installation fees, deposits, or additional prorated charges that are billed for the first month only.
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Learn where you can find the payments and other adjustments to your Bright House Networks bill on your statement.
