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If you believe someone is obtaining cable service through illegal or unauthorized means, contact us.

Television and radio broadcasters are required by law to maintain and test a public warning system that must be available to inform the American public in case of a national emergency or about regional issues such as severe weather and AMBER alerts. For more information on the Emergency Alert System, see http://www.fcc.gov/pshs/services/eas.

If you have a Cisco, Samsung, or Scientific Atlantic HDC converter or DVR, you will receive an automatic software download as part of routine maintenance. This software download may reset some of your converter's audio and picture settings to their defaults. Find out how to restore your settings.

Connection procedures for home theater components vary widely depending on the manufacturer. To ensure you receive the highest quality expertise and care, please consult your equipment manuals or contact your home theater manufacturer for assistance.

Find the contact information for your TV manufacturer.

Find the contact information for your audio equipment manufacturer.

Digital audio cables can provide a Surround Sound connection betwen your audio equipment and your TV or converter. There are two different types of digital audio cables.

An A/V receiver is a piece of home theater system equipment.

Yes. A splitter changes the signal level along the cable line. This can cause intermittent loss of service or complete service failure.

Bright House Networks can install new cable outlets in most locations in your home. There may be a one-time fee for this service, and the price can vary based on where the new outlet will be located.