Showing results 1 - 6 of 6
Locate one-time charges such as On Demand or Pay Per View events and installation fees.
Find out where to look for Pay Per View and On Demand charges on your statement.
When you upgrade your service, you are charged only for the time you have the new service. This creates prorated, or partial month, charges.
4. I just received my first bill. Why is it higher than the price that was quoted for my monthly services?Your first statement could be higher than your regular monthly bill because of installation fees, deposits, or additional prorated charges that are billed for the first month only.
Installation charges might be assessed, but they depend on your specific account and the services you have. Contact Customer Care to get detailed information about installation fees associated with the services in which you are interested.
Find out where you can find the adjustments to your bill listed on your statement.