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Find out where monthly charges are displayed on your bill.
The charges take effect starting with the date your service change occurred. When the charges actually show up on your statement depends on how close your billing cycle falls to the time you added the services.
3. I just received my first bill. Why is it higher than the price that was quoted for my monthly services?Your first statement could be higher than your regular monthly bill because of installation fees, deposits, or additional prorated charges that are billed for the first month only.
Your payment due date depends on your billing cycle. You can find your payment due date on your statement. If you receive a paper statement and cannot locate it, you can view your statement online.
Find out how you can view your statement online.
Find out where to locate your account number on your paper or online statement or how to use an automated system to obtain your account number over the phone.