If you are not a Bright House Networks Home Networking subscriber and you purchased your own networking equipment, you can use this information to contact your router manufacturer for support information regarding your particular router setup.
If you want to exchange your Bright House Networks equipment, the way you need to do so can vary based on the type of equipment. Find out more details.
If you paid for one-time access to a Bright House Networks WiFi area but were not able to access the Internet, you can fill out an online form to receive a refund.
You often need to know your IP address for issues involving your computer's connections. Find out how to check the IP address using your operating system.