What is McAfee AntiVirus?

Bright House Networks offers High Speed Internet customers free access to McAfee Antivirus – comprehensive security software that acts to protect against Internet threats.

McAfee Antivirus offers protection to detect and eliminate viruses, spyware, and other Internet threats. The following features are included.

Complete anti-virus, anti-spyware, and anti-malware Scans and blocks dangerous emails, risky web content, and online threats such as viruses, Trojans, spyware, and rootkits
Real-time safeguards Determines the risk of new items to help keep your computer secure
Fast startup and scan times Enables you to surf, shop, and socialize with minimal interruptions
Exclusive anti-bot protection Blocks stealthy botnet software by denying its attempts to connect your computer to suspicious web addresses, helping to prevent your computer from sending your personal information to Internet crime networks
USB and removable drive scan Scans portable storage devices and blocks viruses, Trojans, and worms before they infect your computer and your network
Preinstall scan Works to remove any infections on your computer as McAfee AntiVirus is installed, helping to salvage your system

McAfee AntiVirus System Requirements

Category System Requirements
Operating system
  • Windows XP: 32-bit only (Service Pack 3)
  • Windows Vista: 32-bit and 64-bit (Service Pack 1)
  • Windows 7: 32-bit and 64-bit
  • Windows 8: 32-bit and 64-bit
  • Windows 10: 32-bit and 64-bit
Processor 1 gigahertz
Memory (RAM)
  • Windows XP: 512 megabytes (MB)
  • Windows 8, Windows 7, and Windows Vista: 1 gigabyte
Free hard drive space 500 MB
Video resolution 800 X 600 pixels or higher
  • Internet Explorer 7 or later
  • Firefox 3.5 or later
  • Google Chrome

An Internet connection is required, and a high-speed connection is recommended.

The version of McAfee AntiVirus offered through Bright House Networks has a built-in uninstaller for CA Internet Security Suite. If you currently have Internet Security Suite installed, it is uninstalled as part of the McAfee AntiVirus installation process. If you currently have other security software, you should uninstall it just prior to installing McAfee AntiVirus.

To download McAfee AntiVirus

  1. Go to
  2. Enter your Bright House Email Address and its password in the provided fields and click Continue.
    • This must be your username@[div] email address from your Bright House email account.
    • You can recover your email if you do not remember it.
  3. If you previously registered your McAfee account through Bright House Networks, skip to Step 5.
  4. On the Create Your McAfee Account page, enter the required information to create a McAfee Online account:
    • First Name (should pre-fill)
    • Last Name (should pre-fill)
    • Email Address (should pre-fill from your Bright House Email Address)
    • Password (requires re-entry to confirm)
  5. Click Download Now. Follow the on-screen instructions to download and install the desired product.
    • For technical support for McAfee AntiVirus, visit the McAfee website.
  6. Click I Agree to continue. The Download Your McAfee Software page displays.
  7. Click Download. Click Run in the Security Warning dialog boxes that appear.
  8. Re-enter the Cable Internet Email Address and Cable Internet Email Password, then click Continue.
    • If you cannot login, navigate to the McAfee site to update your login information. Enter the same username and password that you did in Step 2. Then attempt to login again.
  9. Once the download is complete, click Complete (Recommended).

Did You Know?

Article Number: 9805

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