TV

What is HBO GO?

HBO GO is a free online service available to HBO subscribers that delivers HBO programming to your iPhone, iPad, iPod Touch, Android, Kindle Fire, Xbox 360, Roku player, Samsung smart TV, or computer. It includes over 1,400 titles of HBO programming.

With HBO GO, you can:

  • Personalize your viewing experience with a custom Watchlist and catch up on your favorites at your convenience.
  • Set a Series PassĀ® to automatically send new episodes of your favorite shows to your Watchlist.
  • Use parental controls to block mature content.

To be eligible for this service, you need:

While signing up for HBO GO on your Xbox 360, Roku Player, or Samsung Smart TV, you must also have another way to access the Internet.

Signing Up for HBO GO

Following are instructions for signing up on your:

Signing Up for HBO GO

To sign up for HBO GO on your iPhone, iPad, iPod Touch, or Android:

  1. Ensure that your device meets the minimum system requirements and that you are registered for a My Services account.
  2. Search for and download the HBO GO app.
  3. Install HBO GO as you would any app. A message is displayed, informing you that HBO GO contains age-restricted material.
  4. Confirm that you are over the age of 17 by tapping OK.
  5. Launch the HBO GO app.
  6. Tap Sign Up (New User).
  7. Tap Select Television Provider.
  8. Tap Bright House Networks.
  9. Enter your My Services Username and Password.
  10. Tap Sign In. The Complete Your HBO GO Signup screen is displayed.
  11. In the HBO GO ID field, enter a user ID.
    • You are not required to fill out the Email and ZIP code fields.
  12. Tap the I have read and understand the Terms of Use and Privacy Policy check box.
  13. Tap Create. The Welcome screen is displayed.
  14. Tap No Thanks. The HBO GO home screen is displayed.
  15. To find programming, tap Categories or Search.

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To sign up for HBO GO on your Kindle Fire:

  1. Ensure that you are registered for a My Services account.
  2. Search for and download the HBO GO app (Kindle Fire Edition).
  3. Install HBO GO as you would any app.
  4. Open HBO GO.
  5. Tap SIGN UP.
  6. Select Bright House Networks as your television provider.
  7. Enter your My Services Username and Password.
  8. Tap Sign In. The HBO GO Home screen is displayed.

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To sign up for HBO GO on your computer:

  1. Ensure that your device meets the minimum system requirements and that you are registered for a My Services account.
  2. Go to www.hbogo.com.
  3. Click Sign Up.
  4. Click Bright House Networks.
  5. Enter your My Services Username and Password.
  6. Click Sign In. The Complete Your HBO GO Signup screen is displayed.
  7. In the HBO GO ID field, enter a user ID.
    • You are not required to fill out the Email and ZIP code fields.
  8. Select the I have read and understand the Terms of Use and Privacy Policy check box.
  9. Click Create. The Welcome screen is displayed.
  10. Click No Thanks. The HBO GO home page is displayed.

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To sign up for HBO GO on your Xbox 360:

  1. Ensure that you:
  2. Install the HBO GO app on your Xbox 360 as you would any app.
  3. Open the HBO GO app.
  4. Select Activate This Device.
  5. Select Bright House Networks as your TV provider. An activation code is displayed.
  6. On your computer or mobile device, go to hbogo.com/activate.
  7. From the Select a Device drop-down list, select Xbox 360 Consoles.
  8. Select Bright House Networks as your TV provider.
  9. Enter your My Services Username and Password.
  10. Click Continue or Sign In.
  11. Enter the activation code that is displayed on your TV screen. A Success message is displayed, and HBO Go is activated.
  12. On your TV, select Continue to view HBO programming.
    • To enable Parental Controls, go to the Family Center, or visit hbogo.com and go to Settings.

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To sign up for HBO GO on your Roku player:

  1. Ensure that you:
  2. Add the HBO GO channel on your Roku player as you would any channel.
  3. Select HBO GO channel.
  4. Select Activate Your Device. An activation code is displayed.
  5. On your computer or mobile device, go to hbogo.com/activate.
  6. From the Select a Device drop-down list, select Roku Streaming Players.
  7. Select Bright House Networks as your HBO TV provider.
  8. Enter your My Services Username and Password.
  9. Click Continue or Sign In.
  10. Enter the activation code that is displayed on your TV screen.
  11. Click Submit. A Success message is displayed, and HBO Go is activated. On your TV, your GO ID and Email are displayed.
  12. On your TV, select Continue to view HBO programming.

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To sign up for HBO GO on your Samsung Smart TV:

  1. Ensure that you:
  2. Install the HBO GO app on your TV as you would any app.
  3. Open the HBO GO app.
  4. Select Activate Your Device. An activation code is displayed.
  5. On your computer or mobile device, go to hbogo.com/activate.
  6. From the Select/Activate a Device drop-down list, select Samsung Smart TVs.
  7. Select Bright House Networks as your HBO TV provider.
  8. Enter your My Services Username and Password.
  9. Select Continue or Sign In.
  10. Enter the activation code that is displayed on your TV screen. A Success message is displayed, and HBO Go is activated.
  11. On your TV, select Continue to view HBO programming.
    • To enable Parental Controls, visit hbogo.com and go to Settings.

Did You Know?

  • Once you sign up, you can sign in with your My Services username and password.
  • Once you select a program, you can select to watch the show immediately or select to add the show to your Watchlist. Select the Watchlist icon to view the programs you have added.

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Article Number: 7356

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