Spectrum Internet

What is Home Networking?

Home Networking extends the reach of your Internet and provides more consistent bandwidth throughout your home.

  • Access Points can be connected where there is an active cable outlet. Because the Access Point is wired, you will receive speeds at Access Points as if you are connected to the modem.
    • Connecting to an Access Point extends the wireless network because each Access Point contains a WiFi antenna and acts as its own WiFi hotspot.
    • Each Access Point also has two Ethernet ports, enabling peripheral high speed devices to connect to an Access Point with a wired connection.
  • Technicians will work with you during the installation appointment to determine whether Access Points would improve your coverage, and if so, how many you might need.

Home Networking includes:

  • Wireless and hard-wired network connections.
  • Setup by a technician.
  • Customer support for issues regarding your network.

The following table compares some of the differences between Home Networking and a home network you set up yourself.

Home Networking Self-Installed Wireless Network
Setup A technician sets up your network. You set up your network yourself.
Equipment The router or gateway is provided, as well as any necessary access points for the network. You buy your own router or gateway and any other necessary equipment.
Security You receive assistance with the setup of security features, such as firewalls and encryption, to help protect your network. You configure the security features on your equipment.
Support If you need help using your network, you can get technical support 24 hours a day, seven days a week. If your issue requires a home visit, a technician can be scheduled to come to your home during standard hours. If you need help, all manufacturers provide setup information via their user manuals and websites. If you still need help, Contact Us for assistance.
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Article Number: 3668

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