Spectrum TV

I got an error with the Spectrum TV app. What should I do?

The following actions can help resolve errors with the Spectrum TV App:

  • Ensure you’re using the correct My Services username and password. Recover your username and password.
  • Troubleshoot your Internet or WiFi connection.
  • Restart your mobile device, and then reopen the app.
  • Uninstall and reinstall the app, and then sign in.
  • Sign in and confirm your account status.
  • Download the latest version of the Spectrum TV app, and set your device to update automatically.

If you are still receiving error messages, Contact Us.

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Article Number: 10778

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