Spectrum TV

On some channels, I have no audio.

If you have picture but no sound:

  1. Press Volume Up Button to check that the volume is at a high enough level.
  2. Check all wires to ensure they are firmly connected, including any coaxial cable.
  3. Ensure that the audio and video cables are connected to the same inputs on the TV.
  4. If available, try replacing the audio cables with a different set. If this resolves the problem, the cables are bad and need to be replaced.
  5. If the issue remains, reboot your Spectrum Receiver by unplugging the power cord for 5 to 10 seconds and then plugging it back in.
  6. When the time is displayed on the front of the Spectrum Receiver, turn it back on.

If you still have no audio, Contact Us for additional assistance.

Article Number: 2422

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