Account & Billing

How do I sign in to a My Services account?

My Services offers a variety of tools. For more information on what you can do, see What is a My Services online account?

If you do not have a My Services account, find out how to register.

To sign in to your My Services account on your computer:

  1. Go to My Services.
  2. Enter your My Services Username.
  3. Enter your My Services Password.
  4. Select Sign In.

To sign in to your My Services account on the My Spectrum app:

  1. Open the My Spectrum app.
  2. On the sign-in screen, enter your My Services Username.
  3. Enter your My Services password.
  4. Select Sign In.

You might be asked to verify your email address. If so, an email will be sent to the address associated with your My Services account. Click the link in the email, which returns you to the My Services Sign In page, and displays the following message:

Email Verification Complete

Click the Log In to My Services link to sign in online or return to the sign-in screen of the My Spectrum app.

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Article Number: 6167

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