Spectrum Internet

How do I restore a previously deleted email sub account?

Restoring a Deleted Account

Once you change the status of an email sub account to Delete, you have 72 hours to restore it. If you do not do so before then, the sub account is deleted.

To restore a deleted account:

  1. Using your master account email address and password, log in to selfcare.rr.com.
  2. Identify the sub account you want to restore.
  3. For that sub account, click Restore User. The Restore Sub User page opens.
  4. Click Restore User. A message is displayed, indicating that the change is successful.
  5. Click Return to User Management. In the Status column, the Active User icon is displayed.
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Article Number: 1909

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