How do I change or reset my parental control PIN and my purchase PIN?
You can use your My Services account to reset the parental control and purchase PINs for your DVR or Spectrum receiver. Get the details.
To enable us to provide information relevant to you, click (Change) in the upper right-hand corner of this page, and then identify your location by entering your ZIP code or selecting your region.
For further assistance visit us at http://brighthouse.com/contact_us/.