Spectrum Internet

How do I change my email password?

You can change your password on the Subscriber Self Care website. If you do not know your password, see I forgot my email password.

To change your email password:

  1. Go to www.selfcare.rr.com. The Subscriber Self Care page opens.
  2. Enter your Email Address.
  3. Enter your Password.
  4. Click Login.
  5. Click Change Password. The Change Password information is displayed.
  6. Enter your Current Password.
  7. Enter your New Password. Your password:
    • Cannot be null.
    • Must be between 8 and 16 characters.
    • Can contain only numbers and letters.
    • Must contain at least one number and one letter.
    • Cannot repeat the the same character three times in a row.
  8. In the Confirm Password text box, enter your new password again to verify it.
  9. Click Change Password. A message is displayed, indicating that your password was changed successfully.

Password Guidelines

Your new password:

  • Must be between 8 and 20 characters long.
  • Must include at least one uppercase letter, one lowercase letter, and one number.
  • Must include at least one special character (symbols, punctuation marks, etc.).
  • Must not be the same as any of your previous passwords.
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Article Number: 553

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