What is a partial month charge or a recent service change charge?
When you upgrade your service, you are charged only for the time you have the new service. This creates prorated, or partial month, charges.
To enable us to provide information relevant to you, click (Change) in the upper right-hand corner of this page, and then identify your location by entering your ZIP code or selecting your region.
For further assistance visit us at http://brighthouse.com/contact_us/.