TV

I was trying to access On Demand programming, and the 101 error message was displayed. What do I do?

You can often resolve this error by rebooting your converter.

To reboot your converter:

  1. Unplug the power from the back of the converter.
  2. Leave it unplugged for 5 to 10 seconds and then plug it back in.
  3. Wait for the time on the front of the box to display, which can take about 5 minutes.
  4. Press on the converter or remote control to turn the converter on.

If the error remains or if it recurs, Contact Us.

Print
Article Number: 2910

Please rate this article

  • Not Helpful
  • Somewhat Helpful
  • Helpful
  • Very Helpful
  • Extremely Helpful
5 stars being extremely helpful

Still need help?

  • We read every feedback carefully but cannot respond to all of them. Please Contact Us if you would like a response.

Related Topics

Helpful Tools & Services