Account & Billing

How will I be notified before a technician arrives at my home?

You will receive a call the night before or the morning of your scheduled home visit to remind you of the appointment.

You will also be called when the technician is en route.

You can review your scheduled appointments at any time by checking the My Spectrum app or My Services.

Article Number: 6402

Please rate this article

  • Not Helpful
  • Somewhat Helpful
  • Helpful
  • Very Helpful
  • Extremely Helpful
5 stars being extremely helpful

Still need help?

  • We read every feedback carefully but cannot respond to all of them. Please Contact Us if you would like a response.

Related Topics

Helpful Tools & Services