Account & Billing

How will I be notified before a technician arrives at my home?

You will receive a reminder call:

  • The night before your scheduled home visit.
  • The day of the appointment.
  • When the technician is en route.

You can review your scheduled appointments at any time by checking the My Spectrum app or My Services.

My Spectrum App Icon

Don’t have the My Spectrum app?

Download the My Spectrum app today to pay your bill, check your equipment, view your channel lineup and more.
Download on the App Store iTunes  |  Download on Google Play Google Play

Article Number: 6402

Please rate this article

  • Not Helpful
  • Somewhat Helpful
  • Helpful
  • Very Helpful
  • Extremely Helpful
5 stars being extremely helpful

Still need help?

  • We read every feedback carefully but cannot respond to all of them. Please Contact Us if you would like a response.

Related Topics

Helpful Tools & Services