Account & Billing

What is the My Spectrum app?

My Spectrum is a free app that provides access to your My Services account on iPhones, iPads, and Android phones and devices.

Features

Your My Services Account
Appointments
Payments
Equipment and Services
Locations Map
Service Interruption Notifications
  • View automatic alerts when you're affected by a service interruption.
  • If you have a service interruption, you can ask to be notified when the issue is resolved.
Contact Us On the Support screen, select Call Us.
Apps Based on Your Subscribed Services
  • Get Spectrum apps: Spectrum TV and Home Security.
  • Download TV Everywhere apps such as HBO GO, FX Now, and WatchESPN.

Eligibility

All you need is:

  • A My Services account. If you don't have a My Services account, you can sign up using the My Spectrum app.
  • An iPhone, iPad, or Android device that meets the minimum system requirements:
    • iPhone/iPad Requirements
      • iOS 9.0 or higher.
      • A US-based iTunes account to download the app.
      • At least 36 megabytes (MB) of available storage space on your device.
    • Android Requirements
      • Android devices higher than 5.0.
      • Access to the Google Play Store to download the app.
      • At least 17 MB of available storage on the device.

The My Spectrum app is not available for jailbroken devices.

My Spectrum App Icon

Don’t have the My Spectrum app?

Download the My Spectrum app today to pay your bill, check your equipment, view your channel lineup and more.
Download on the App Store iTunes  |  Download on Google Play Google Play

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Article Number: 10399

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