The lights on the front of your modem can help you determine whether it is operating properly.
For information about the lights on your particular modem, click your model.
Arris TG852G and TG862G
| Light |
State |
Status |
| Battery |
Solid |
Battery is good or low. |
| Blinking |
Battery is bad. |
| Off |
Battery is missing. |
| Tel 2 |
Solid |
Telephone service is enabled on Line 2, and the phone is on-hook. |
| Blinking |
Telephone is off-hook. |
| Off |
Telephone service is not enabled on Line 2. |
| Tel 1 |
Solid |
Telephone service is enabled on Line 1, and the phone is on-hook. |
| Blinking |
Telephone is off-hook. |
| Off |
Telephone service is not enabled on Line 1. |
| Secure |
Solid |
Wireless Protected Setup (WPS) is active. |
| Off |
WPS is not active. |
| WiFi |
Solid |
The wireless network is enabled. |
| Blinking |
There is traffic on the wireless network. |
| Off |
The wireless network is disabled or failed. |
| Ethernet |
Solid |
Your computer or router is connected to the Ethernet port. |
| Blinking |
Data is being transmitted on the Ethernet link between your equipment such as your PC and the cable modem. |
| Off |
Your computer or router is not connected to the Ethernet port. |
| Online |
Solid |
The Internet is available. |
| Off |
The Internet is not available. |
| US (Upstream) |
Yellow |
Connected to the Internet. |
| Green |
Connected to the Internet. |
| Blinking |
Not connected to the Internet. |
| DS (Downstream) |
Yellow |
Connected to the Internet. |
| Green |
Connected to the Internet. |
| Blinking |
Not connected to the Internet. |
| Power |
Solid |
AC power is available. |
| Off |
There is no AC power. |
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Arris TM402G (MTA)
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Blinking |
AC power has failed. |
| Dark |
AC power is off. |
| DS (Downstream) |
Solid |
Connected to the Internet. |
| Blinking |
Not connected to the Internet. Standby mode enabled.1 |
| US (Upstream) |
Solid |
Connected to the Internet. |
| Blinking |
Not connected to the Internet. Standby mode enabled.1 |
| Online |
Solid |
Internet available. Standby mode not enabled.1 |
| Off |
Internet not available. Standby mode enabled.1 |
| Link |
Solid |
Your computer or router is connected to the Ethernet port. |
| Blinking |
Data is being transmitted on the Ethernet link between your equipment such as your PC and the cable modem. |
| Dark |
Your computer or router is not connected to the Ethernet port. |
| Telephone 1 |
Solid |
Telephone service is enabled on Line 1, and the phone is on-hook. |
| Blinking (two times per second) |
Telephone is off-hook. |
| Blinking slowly (one time per second) |
Line card error. |
| Dark |
Telephone service is not enabled on Line 1. |
| Telephone 2 |
Solid |
Telephone service is enabled on Line 2, and the phone is on-hook. |
| Blinking (two times per second) |
Telephone is off-hook. |
| Blinking slowly (one time per second) |
Line card error. |
| Dark |
Telephone service is not enabled on Line 2. |
| Battery |
Solid |
The battery is good. |
| Blinking |
The battery is low. |
| Dark |
The battery is bad or missing. |
1 If you know you have AC Power to the MTA and the Standby light is on, you might have pressed the Standby button accidentally and cut off your Internet connection. To take the MTA off Standby, press the Standby button again, and that LED should go out and the DS and US LEDs should stop blinking and return to solid. If you have no AC Power to the unit, the MTA stays in Standby mode until power is restored. In general, you do not want the unit in Standby mode.
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Arris TM402P (MTA)
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Blinking |
AC power has failed. |
| Dark |
AC power is off. |
| DS (Downstream) |
Solid |
Connected to the Internet. |
| Blinking |
Not connected to the Internet. Standby mode enabled.1 |
| US (Upstream) |
Solid |
Connected to the Internet. |
| Blinking |
Not connected to the Internet. Standby mode enabled.1 |
| Online |
Solid |
Internet available. Standby mode not enabled.1 |
| Off |
Internet not available. Standby mode enabled.1 |
| Link |
Solid |
Computer or router is connected to the Ethernet port. |
| Blinking |
Data is being transmitted on the Ethernet link between equipment such as your PC and modem. |
| Dark |
Computer or router is not connected to the Ethernet port. |
| Telephone 1 |
Solid |
Phone service is enabled on Line 1; phone is on-hook. |
| Blinking (twice per second) |
Phone is off-hook. |
| Blinking slowly (once per second) |
Line card error. |
| Dark |
Phone service is not enabled on Line 1. |
| Telephone 2 |
Solid |
Phone service is enabled on Line 2; phone is on-hook. |
| Blinking (twice per second) |
Telephone is off-hook. |
| Blinking slowly (once per second) |
Line card error. |
| Dark |
Phone service is not enabled on Line 2. |
| Battery 1 |
Solid |
The battery is good. |
| Blinking |
The battery is low. |
| Dark |
The battery is bad or missing. |
| Battery 2 |
Solid |
The battery is good. |
| Blinking |
The battery is low. |
| Dark |
The battery is bad or missing. |
1 If you know you have AC Power to the MTA and the Standby light is on, you might have pressed the Standby button accidentally and cut off your Internet connection. To take the MTA off Standby, press the Standby button again, and that LED should go out and the DS and US LEDs should stop blinking and return to solid. If you have no AC Power to the unit, the MTA stays in Standby mode until the AC power is restored. In general, you do not want the unit in Standby mode.
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Arris TM502G (MTA)
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Blinking |
AC power has failed; operating on battery. |
| Dark |
AC power is off. |
| DS (Downstream) |
Solid |
Connected to the Internet. |
| Blinking |
Not connected to the Internet. |
| US (Upstream) |
Solid |
Connected to the Internet. |
| Blinking |
Not connected to the Internet. |
| Online |
Solid |
Internet available. |
| Off |
Internet not available. |
| Link |
Solid |
Computer or router is connected to the Ethernet port. |
| Blinking |
Data is being transmitted on the Ethernet link between equipment such as your PC and modem. |
| Dark |
Computer or router is not connected to the Ethernet port. |
| Telephone 1 |
Solid |
Phone service is enabled on Line 1; phone is on-hook. |
| Blinking |
Line 1 is in use. |
| Dark |
Phone service is not enabled on Line 1. |
| Telephone 2 |
Solid |
Phone service is enabled on Line 2; phone is on-hook. |
| Blinking (twice per second) |
Line 2 is in use. |
| Dark |
Phone service is not enabled on Line 2. |
| Battery |
Solid |
The battery is good or low. |
| Blinking |
MTA is running on the battery, or the battery is bad. |
| Dark |
The battery is bad or missing. |
If all the LEDs on the MTA blink simultaneously, the self-test failed. You must replace the unit. To do so, Contact Us.
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Arris TM602G (MTA)
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Blinking |
AC power has failed; operating on battery. |
| Dark |
AC power is off. |
| DS (Downstream) |
Solid |
Connected to the Internet. |
| Blinking |
Not connected to the Internet. |
| US (Upstream) |
Solid |
Connected to the Internet. |
| Blinking |
Not connected to the Internet. |
| Online |
Solid |
Internet available. |
| Dark |
Internet not available. |
| Link |
Solid |
Computer or router is connected to the Ethernet port. |
| Blinking |
Data is being transmitted on the Ethernet link between equipment such as your PC and cable modem. |
| Dark |
Computer or router is not connected to the Ethernet port. |
| Telephone 1 |
Solid |
Phone service is enabled on Line 1; phone is on-hook. |
| Blinking |
Line 1 is in use. |
| Dark |
Phone service is not enabled on Line 1. |
| Telephone 2 |
Solid |
Phone service is enabled on Line 2; phone is on-hook. |
| Blinking (twice per second) |
Line 2 is in use. |
| Dark |
Phone service is not enabled on Line 2. |
| Battery |
Solid |
The battery is good or low. |
| Blinking |
MTA is running on the battery, or the battery is bad. |
| Dark |
The battery is discharged or missing. |
If all the LEDs on the MTA blink simultaneously, the self-test failed. You must replace the unit. To do so, Contact Us.
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Linksys Cable Gateway
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Dark |
AC power is off. |
| Diag |
Solid red |
The cable gateway might be malfunctioning. If you are a Home Networking customer, Contact Us. |
| Blinking |
The cable gateway might be malfunctioning. If you are a Home Networking customer, Contact Us. |
| Dark |
The cable gateway is functioning normally. |
| Link/Act USB//WLAN |
Solid green |
Indicates a computer is connected through a wireless network adapter (Bright House Networks does not set up Home Networking using the HPNA or USB so your connection is WLAN.) |
| Blinking |
There is wireless activity on the cable gateway. |
| Dark |
There is no connection between your computer and network through a wireless network adapter. |
| Link/Act 1-4 |
Solid green |
The cable gateway is successfully connected to your equipment through the corresponding port (1, 2, 3, or 4). |
| Blinking |
Data is being sent or received over that port. |
| Dark |
The cable gateway is not connected to your equipment. |
| Full/Col (Full Duplex/Collision) |
Solid green |
The connection made through the corresponding port (1,2,3, or 4) is running in full duplex mode, which means data can be transmitted two ways simultaneously. |
| Blinking |
The connection made through the corresponding port is experiencing collisions. Occasional collisions are normal. |
| Dark |
The connection made through the corresponding port is operating in operating in half-duplex mode, meaning data only can be transmitted in one direction at a time. |
| 100 |
Solid Green |
A successful 100 Mbps connection is made through the corresponding port. |
| Dark |
The connection speed on that port is 10 Mbps. |
| Cable Modem/Cable |
Solid green |
The registration process is complete, and the cable gateway is operational. |
| Blinking |
The cable gateway is going through its startup and registration process. |
| Dark |
There is no cable connectivity. |
| Cable Modem/Receive |
Blinking |
Data is being received through the cable gateway. |
| Dark |
No data is being received through the cable gateway. |
| Cable Modem/Send |
Blinking |
Data is being sent through the cable gateway. |
| Dark |
No data is being sent through the cable gateway. |
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Motorola SB3100
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Blinking |
Startup diagnostics in progress. |
| Receive |
Solid |
Downstream connection to the Internet acquired. |
| Blinking |
Scanning for a downstream frequency to connect to Internet. |
| Send |
Solid |
Upstream channel is connected to Internet. |
| Blinking |
Scanning for an upstream frequency to connect to Internet. |
| Online |
Solid |
Network connection to the Internet acquired. |
| Blinking |
Scanning for an Internet network connection. |
| Activity (Amber) |
Blinking |
Transmitting and receiving data. |
| Off |
Not transmitting and receiving data. |
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Motorola SB4100
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Blinking |
Startup diagnostics in progress. |
| Receive |
Solid |
Downstream channel acquired to connect to Internet. |
| Blinking |
Scanning for a downstream frequency to connect to Internet. |
| Send |
Solid |
Upstream channel is connected to Internet. |
| Blinking |
Scanning for an upstream frequency to connect to Internet. |
| Online |
Solid |
Network connection to Internet acquired. |
| Blinking |
Scanning for a network connection. |
| Activity (Amber) |
Blinking |
Transmitting and receiving data. |
| Off |
Not transmitting and receiving data. |
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Motorola SB4200
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Blinking |
Startup diagnostics in progress. |
| Receive |
Solid |
Downstream connection to the Internet acquired. |
| Blinking |
Scanning for a downstream frequency to connect to Internet. |
| Send |
Solid |
Upstream channel is connected to the Internet. |
| Blinking |
Scanning for an upstream frequency to connect to Internet. |
| Online |
Solid |
Network connection acquired to the Internet acquired. |
| Blinking |
Scanning for a network connection to the Internet. |
| Activity (Amber) |
Blinking |
Transmitting and receiving data. |
| Off |
Not transmitting and receiving data. |
| Standby |
Solid |
Standby is enabled. Other lights turn off, and ports are disabled. Pushing the Standby button on the top of the modem should restore normal operation. |
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Motorola SB4220
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Blinking |
Startup diagnostics in progress. |
| Receive |
Solid |
Downstream connection to the Internet acquired. |
| Blinking |
Scanning for a downstream frequency to connect to the Internet. |
| Send |
Solid |
Upstream channel is connected to the Internet. |
| Blinking |
Scanning for an upstream frequency to connect to the Internet. |
| Online |
Solid |
Network connection to the Internet acquired. |
| Blinking |
Scanning for a network connection to the Internet. |
| Activity |
Solid |
Transferring a large amount of data |
| Blinking |
Transmitting and receiving data. |
| Off |
Not transmitting and receiving data. |
| Standby |
Solid |
Standby is enabled. This light does not blink. Other lights turn off, and ports are disabled. Pushing the Standby button on the top of the modem should restore normal operation. |
During normal operation, the Power, Receive, Send, and Online lights are on and the Activity light flashes when the cable modem is tranferring data.
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Motorola SB5100
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Blinking |
Startup diagnostics in progress |
| Receive |
Solid |
Downstream channel is connected to Internet. |
| Blinking |
Scanning for a downstream connection to the Internet. |
| Send |
Solid |
Upstream channel is connected to the Internet. |
| Blinking |
Scanning for an upstream connection to the Internet. |
| Online |
Solid |
Network connection acquired. |
| Blinking |
Scanning for a network. |
| PC/Activity |
Solid |
A device, such as a computer or router, is connected through the USB or Ethernet port. |
| Blinking |
Ethernet or USB data is being transferred between the PC and the modem. |
| Standby |
Solid |
Standby is enabled. |
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Motorola SB5101
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Blinking |
Startup diagnostics in progress |
| Receive |
Solid |
Downstream channel is connected to Internet. |
| Blinking |
Scanning for a downstream connection to the Internet. |
| Send |
Solid |
Upstream channel is connected to the Internet. |
| Blinking |
Scanning for an upstream connection to the Internet. |
| Online |
Solid |
Network connection acquired. |
| Blinking |
Scanning for a network. |
| PC/Activity |
Solid |
A device, such as a computer or router, is connected through the USB or Ethernet port. |
| Blinking |
Ethernet or USB data is being transferred between the PC and the modem. |
| Standby |
Solid |
Standby is enabled. |
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Motorola SB6141
| Light |
State |
Status |
| Power |
Solid |
Power is properly connected. |
| Off |
AC power is not available. |
| Receive |
Solid Green |
Non-bonded downstream channel is connected. |
| Solid Blue |
Bonded downstream channel is connected. |
| Blinking |
Scanning for a downstream channel connection. |
| Send |
Solid Green |
Non-bonded upstream channel is connected. |
| Solid Blue |
Bonded upstream channel is connected. |
| Blinking |
Scanning for an upstream channel connection. |
| Online |
Solid |
The startup process is completed. |
| Blinking |
Scanning for an Internet connection. |
| Link |
Solid Amber |
A device, PC, or hub is connected to the Ethernet (10Base-T) or fast Ethernet (100Base-T). |
| Solid Blue |
There is a high-speed gigabit Ethernet (1000Base-T) connection from the modem to your PC. |
| Blinking |
Transmitting or receiving data on the Ethernet port. |
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Motorola SBG900
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Off |
There is no power going to the unit. |
| Receive |
Solid |
Downstream connection to the Internet acquired. |
| Blinking |
Scanning for a downstream frequency to connect to Internet. |
| Send |
Solid |
Upstream channel is connected to the Internet. |
| Blinking |
Scanning for an upstream frequency to connect to Internet. |
| Online |
Solid |
Network connection to the Internet acquired. |
| Blinking |
Scanning for a network connection to the Internet. |
| PC/Activity |
Blinking |
Transmitting and receiving data over the Ethernet or USB port. |
| Off |
Not transmitting and receiving data. |
| Wireless |
Solid |
The wireless interface is on. |
| Blinking |
Data is being sent or received across the wireless network. |
| Off |
The wireless interface is not on. |
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Motorola SURFboard SBG6580 (Cable Modem Gateway)
| Light |
State |
Status |
| Power |
Solid |
Power is on and properly connected. |
| Dark |
The unit is not plugged in or is not receiving power. |
| Receive |
Solid Green |
Downstream channel is connected. |
| Solid Blue |
High-speed Internet bonded downstream channel is connected. |
| Blinking |
Scanning for a downstream channel connection. |
| Send |
Solid Green |
Upstream channel is connected. |
| Solid Blue |
High-speed Internet bonded upstream channels are connected. |
| Blinking |
Scanning for an upstream channel connection. |
| Online |
Solid Green |
The startup process is complete, and the gateway is ready to use. |
| Solid Blue |
The high-speed Internet connection is successful. |
| Blinking |
Scanning for an Internet connection. |
| Wireless |
Solid Amber |
The WiFi protected security pairing is successful. |
| Blinking Green |
WiFi is enabled, with wireless data activity. |
| Blinking Amber |
The WiFi protected security pairing is in progress. |
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Motorola SBV4200
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Blinking |
Startup diagnostics in progress. |
| Receive |
Solid |
Downstream connection to the Internet acquired. |
| Blinking |
Scanning for a downstream frequency to connect to Internet. |
| Send |
Solid |
Upstream channel is connected to the Internet. |
| Blinking |
Scanning for an upstream frequency to connect to Internet. |
| Online |
Solid |
Network connection acquired to the Internet acquired. |
| Blinking |
Scanning for a network connection to the Internet. |
| PC Activity |
Solid |
A computer or other device is connected through the Ethernet or USB port. |
| Blinking |
Transmitting and receiving data. |
| Off |
Not transmitting and receiving data. |
| Standby |
Solid |
Standby is enabled. Other lights turn off, and ports are disabled. Pushing the Standby button on the top of the modem should restore normal operation. |
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Motorola SBV5220 (MTA)
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Blinking |
Startup diagnostics in progress |
| DS (Downstream) |
Solid |
Downstream channel is connected. |
| Blinking |
Scanning for a downstream connection. |
| US (Upstream) |
Solid |
Upstream channel is connected. |
| Blinking |
Scanning for an upstream connection. |
| Online |
Solid |
The startup process is complete, and the MTA is ready to use. |
| Blinking |
Scanning for a network. |
| Dark |
The Internet is not available. |
| Link |
Solid |
A device, such as a computer or router, is connected through the USB or Ethernet port. |
| Blinking |
Ethernet or USB data is being transferred between the PC and the modem. |
| Dark |
Your computer or router is not connected to either the Ethernet or USB port. |
| Tel 1 |
Solid |
The telephone is connected to Line 1 and activated. The phone is on-hook. |
| Blinking |
The telephone connected to Line 1 is off-hook. |
| Dark |
The telephone is not activated or connected to Line 1. |
| Tel 2 |
Solid |
The telephone is connected to Line 2 and activated. The phone is on-hook. |
| Blinking |
The telephone connected to Line 2 is off-hook. |
| Dark |
The telephone is not activated or connected to Line 2. |
| Battery |
Solid |
The battery is good. |
| Blinking |
AC power has failed, but the phone is operating on battery. |
| Dark |
The battery is bad, has discharged, or is missing. |
| Standby |
Solid |
Standby is enabled.1 |
1 When the modem is on standby, the Internet connection is suspended, preventing data transmission. All other lights except Tel 1 and Tel 2 turn off. You can toggle the Standby mode by pressing the Standby button on the top of the MTA.
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Netgear CG814M (Wireless Cable Modem Gateway)
| Light |
State |
Status |
Power  |
Solid green |
Power is on. |
| Off |
AC power is off. |
Test  |
Solid green |
A system failure has occurred. Reboot the gateway. |
| Off |
The unit is operating normally. |
Cable Link  |
Solid green |
Configuration of the cable interface is complete. |
| Off |
Configuration of the cable interface is still in progress. |
Cable Traffic |
Solid green |
Data is being transmitted or received on the cable link. |
| Off |
The cable link is idle. |
Wireless  |
Solid green |
The wireless access point is operating normally. |
| Blinking |
Data is being transmitted or received on the wireless interface. |
| Off |
The wireless access point is disabled. |
Local 1-4 (local area network)
 |
Solid green |
The port has detected link with a 100 megabits per second (Mbps) device. |
| Blinking green |
Data is being transmitted or received at 100 Mbps. |
| Solid yellow |
The port has detected link with a 10 Mbps device. |
| Blinking green |
Data is being transmitted or received at 10 Mbps. |
| Off |
No link is detected on this port. |
USB  |
Solid green |
The local port has detected link with a USB device. |
| Blinking |
Data is being transmitted or received through the USB. |
| Off |
No link is detected on the USB port. |
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Netgear CG814W, CG814WG (Wireless Cable Gateway)
| Light |
State |
Status |
Power  |
Solid green |
Power is on. |
| Dark |
AC power is off. |
Cable  |
Solid green |
Configuration of the cable interface is complete. |
| Blinking |
Both downstream and upstream links are established. |
| Dark |
Configuration of the cable interface is still in progress. |
Upstream  |
Solid |
The gateway has completed its upstream ranging operation. |
| Blinking |
The gateway has just powered up, is getting upstream parameters or is performing upstream ranging. |
| Dark |
Self-test is complete. |
Downstream  |
Solid |
The gateway has completed its downstream scan and is performing upstream operations. |
| Blinking |
The gateway has just powered up or is performing scan. |
| Dark |
Self-test is complete. |
Wireless  |
Solid green |
The wireless access point is operating normally. |
| Blinking |
Data is being transmitted or received on the wireless interface. |
| Blinking in a fast pattern |
The gateway is trying to establish a connection to a wireless client through a WiFi protected setup. |
| Dark |
The wireless access point is disabled. |
Ethernet 1-4  |
Solid green |
The port has detected link with an Ethernet device. |
| Blinking green |
Data is being transmitted or received on the Ethernet. |
| Dark |
No Ethernet link detected. |
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Netgear CGD24G (Wireless Modem)
| Light |
State |
Status |
Power  |
Solid green |
Power is on. |
| Dark |
AC power is off. |
Cable link  |
Solid green |
Configuration of the cable interface is complete. |
| Blinking |
Both downstream and upstream links are established. |
| Dark |
Configuration of the cable interface is still in progress. |
Upstream link  |
Solid |
The gateway has completed its upstream ranging operation. |
| Blinking |
The gateway has just powered up, is getting upstream parameters or is performing upstream ranging. |
| Dark |
Self-test is complete. |
Downstream link  |
Solid |
The gateway has completed its downstream scan and is performing upstream operations. |
| Blinking |
The gateway has just powered up or is performing scan. |
| Dark |
Self-test is complete. |
Wireless  |
Solid green |
The wireless access point is operating normally. |
| Blinking |
Data is being transmitted or received on the wireless interface. |
| Blinking in a fast pattern |
The gateway is trying to establish a connection to a wireless client through a WiFi protected setup. |
| Dark |
The wireless access point is disabled. |
LAN (local area network)  |
Solid green |
The port has detected a 100 Mbps device. |
| Blinking green |
Data is being transmitted or received on the 100 Mbps. |
| Solid yellow |
The Local port has detected a 10 Mbps Ethernet link. |
| Blinking yellow |
Data is being transmitted or received on the 10 Mbps LAN. |
| Dark |
No Ethernet link detected. |
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Netgear WG602
| Light |
State |
Status |
Power  |
Solid green |
Power is on. |
| Dark |
AC power is off. |
Ethernet  |
Solid green |
The port has detected link with a 100 megabits per second (Mbps) device. |
| Blinking green |
Data is being transmitted or received on the 100 Mbps local area network (LAN). |
| Solid amber |
The port has detected a link with a 10 Mbps Ethernet link. |
| Blinking amber |
Data is being transmitted or received on the 10 Mbps LAN. |
Wireless  |
Blinking green |
Wireless data is being transmitted or received. |
| Dark |
No wireless link. |
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Netgear WGR614
| Light |
State |
Status |
Power  |
Solid green |
Power is on. |
| Blinking amber |
Diagnostic test in progress. |
| Solid amber |
Diagnostic test failed. |
| Dark |
AC power is off. |
Test  |
Solid |
Diagnostic test in progress. |
| Dark |
Diagnostic test successfully completed. |
Wireless  |
Solid |
Wireless enabled. |
| Blinking |
Data transmitting on wireless network. |
| Dark |
Wireless feature off. |
Internet  |
Solid |
Internet port detects an attached device. |
| Blinking |
Data transmitting on the Internet port. |
LAN (local area network)  |
Solid green |
100 Mbps Fast Ethernet link. |
| Blinking green |
Data is being transmitted on the 100 Mbps LAN. |
| Solid amber |
10 Mbps Ethernet link. |
| Blinking amber |
Data is being transmitted on the 10 Mbps LAN. |
| Dark |
No Ethernet link detected. |
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Netgear WNR1000
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Netgear WNR2000
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RCA DCM235
| Light |
State |
Status |
| Power |
Solid |
The power is on, and the modem is operational. |
| Off |
The modem is in standby mode. |
| PC Link |
Solid |
Connected to PC or router with no activity. |
| Blinking |
Transmitting and receiving data between modem and connected device. |
| Off |
Not connected to any device or there is no data being transmitted. |
| Cable |
Solid |
Connected to the network. |
| Blinking |
Network detected. Connection in progress. |
| Off |
No cable connection detected, or the modem is in standby mode. |
| Activity |
Blinking |
Transmitting and receiving data with the network. |
| Off |
No activity with the network. |
| Email |
Blinking |
You have email, if available. |
If all of the lights are blinking sequentially, the cable modem is automatically updating its software. Do not use the modem, remove the power supply, or reset the modem until the process is complete.
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RCA DCM245
| Light |
State |
Status |
| Power |
Solid |
The power is on, and the modem is operational. |
| Off |
The modem is in standby mode. |
| PC Link |
Solid |
Connected to PC or router with no activity. |
| Blinking |
Transmitting and receiving data between modem and connected device. |
| Off |
Not connected to any device or there is no data being transmitted. |
| Cable |
Solid |
Connected to the network. |
| Blinking |
Network detected. Connection in progress. |
| Off |
No cable connection detected, or the modem is in standby mode. |
| Activity |
Blinking |
Transmitting and receiving data with the network. |
| Off |
No activity on the network. |
| Email |
Blinking |
You have email, if available. |
If all of the lights are blinking sequentially, the cable modem is automatically updating its software. Do not use the modem, remove the power supply, or reset the modem until the process is complete.
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RCA DCM305
| Light |
State |
Status |
| Internet |
Solid |
Power is on. |
| Off |
Power is off, or modem is in standby. |
| PC Link |
Solid |
Connected to PC or router with no activity. |
| Blinking |
Transmitting and receiving data between modem and connected device. |
| Off |
Not connected to any device. |
| Cable Link |
Solid |
Connected to the network. |
| Blinking |
Network detected. Connection in progress. |
| Off |
Network not detected, or modem is in standby mode. |
| Cable Activity |
Blinking |
Transmitting and receiving data with the network. |
| Off |
No activity with the network. |
| Message |
Blinking |
You have email, if available. |
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RCA DCM315R
| Light |
State |
Status |
| Internet (Power On/Off) |
Solid |
The power is on, and the modem is operational if the Cable Link light is on, too. Pressing the On/Off button to the right of this light puts the modem in standby mode, and the connection to the Internet is lost. |
| Blinking |
The modem is searching for a downstream signal. |
| Off |
No power is going to the modem. |
| PC Link |
Solid |
Connection to computer or router is detected. |
| Blinking |
Transmitting or receiving data between modem and connected device. |
| Off |
Not connected to any device or the modem is in standby mode. |
| Cable Link |
Solid |
Connected to the network if the Internet light is on. |
| Blinking |
Network detected. Connection in progress. |
| Off |
No cable connection detected. |
| Cable Activity |
Blinking |
Transmitting and receiving data with the network. |
| Off |
No activity on the network. |
| Message |
Blinking |
You have unread email messages, if available. |
If all of the lights are flashing sequentially, the cable modem is automatically updating its software. Do not use the modem, remove the power supply, or reset the modem until the process is complete.
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RCA DCM425
| Light |
State |
Status |
| Internet (Power On/Off) |
Solid |
The power is on, and the modem is operational if the Cable Link light is on, too. Pressing the On/Off button to the right of this light puts the modem in standby mode, and the connection to the Internet is lost. |
| Blinking |
The modem is searching for a downstream signal. |
| Off |
No power is going to the modem, or the modem is in standby mode. |
| PC Link |
Solid |
Connection to computer or router is detected, but there is no data being transmitted. |
| Blinking |
Transmitting or receiving data between modem and connected device. |
| Off |
Not connected to any device or the modem is in standby mode. |
| Cable Link |
Solid |
Connected to the network. |
| Blinking |
Network detected. Connection in progress. |
| Off |
The cable modem is not connected to the network. |
| Cable Activity |
Blinking |
Transmitting or receiving data on the network. |
| Off |
No activity on the network. |
| Message |
Blinking |
You have unread email messages, if available. |
If all of the lights are flashing sequentially, the cable modem is automatically updating its software. Do not use the modem, remove the power supply, or reset the modem until the process is complete.
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SA Webstar DPC2100
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Dark |
Power is off. |
| Slow blinking (once per second) |
Network access denied. |
| Data receive |
Blinking |
Receiving data from network. |
| Slow blinking (once per second) |
Network access denied. |
| Data send |
Blinking |
Sending data to network. |
| Steady blinking (once per second) |
Network access denied. |
| Cable |
Solid |
Registered and fully operational. |
| Blinking |
Indicates one of the following conditions:
- Booting up and not ready for data.
- Scanning the network and attempting to register.
- Registration with the network was lost. Light continues to blink until the modem registers again.
|
| Slow blinking (once per second) |
Network access denied. |
| PC |
Solid |
Ethernet or USB carrier is present. |
| Blinking |
Ethernet or USB data is being transferred between the PC and the modem. |
| Off |
No devices are connected to the Ethernet or USB ports. |
| Slow blinking (once per second) |
Network access denied or Cable Modem Access Protection is enabled. |
If the lights on your modem indicate that you are being denied network access, Contact Us for assistance.
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SA DPC2203 (MTA)
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Blinking |
Operating on battery power. |
| Dark |
Power is off. |
| DS (Downstream) |
Solid |
Downstream channel connected to the Internet. |
| Dark |
Downstream channel not connected to the Internet. |
| US (Upstream) |
Solid |
Upstream channel connected to the Internet. |
| Dark |
Upstream channel not connected to the Internet. |
| Online |
Solid |
Registered on the network and fully operational. |
| Blinking |
Indicates one of the following conditions:
- Modem is booting up and not ready for data.
- Modem is scanning the network and attempting to register.
- Modem has lost registration on the network and continues blinking until it registers again.
|
| Link |
Solid |
Ethernet or USB device is connected. |
| Blinking |
Data is being transmitted on the Ethernet/USB link between your equipment such as your PC and the cable modem. |
| Dark |
No devices are connected to either the Ethernet or USB ports. |
| Tel 1 |
Solid |
Telephone service is enabled on Line 1. |
| Blinking |
Line 1 is in use. |
| Dark |
Telephone service is not enabled on Line 1. |
| Tel 2 |
Solid |
Telephone service is enabled on Line 2. |
| Blinking |
Line 2 is in use. |
| Dark |
Telephone service is not enabled on Line 2. |
After the cable modem is registered successfully on the network, the Power, DS, US and Online LEDs illuminate continuously to indicate that the cable modem is active and fully operational.
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SA DPC2203C (MTA)
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Blinking |
Operating on battery power. |
| Dark |
Power is off. |
| DS (Downstream) |
Solid |
Downstream channel is connected to the Internet. |
| Dark |
Downstream channel is not connected to the Internet. |
| US (Upstream) |
Solid |
Upstream channel is connected to the Internet. |
| Dark |
Upstream channel is not connected to the Internet. |
| Online |
Solid |
Registered on the network and fully operational. |
| Blinking |
Indicates one of the following conditions:
- Modem is booting up and not ready for data.
- Modem is scanning the network and attempting to register.
|
| Dark |
Internet is not available |
| Link |
Solid |
Your computer or router is connected to the Ethernet port. |
| Blinking |
Data is being transmitted on the Ethernet port between your equipment, such as your PC, and the cable modem. |
| Dark |
No devices are connected to the Ethernet port. |
| Tel 1 |
Solid |
Telephone service is enabled on Line 1, and the phone is on-hook. |
| Blinking (twice per second) |
The phone for Line 1 is off-hook. |
| Blinking slowly (once per second) |
Line card error. |
| Dark |
Service is not available on Line 1. |
| Tel 2 |
Solid |
Telephone service is enabled on Line 2, and the phone is on-hook. |
| Blinking (twice per second) |
The phone for Line 2 is off-hook. |
| Blinking slowly (once per second) |
Line card error. |
| Dark |
Service is not available on Line 2. |
| Battery 1 |
Solid |
Battery is charged. |
| Blinking |
Battery charge is low. |
| Dark |
The battery charge is depleted, the battery is defective, or the battery is missing. |
After the cable modem is registered successfully on the network, the Power, DS, US and Online LEDs illuminate continuously to indicate that the cable modem is active and fully operational.
LEDs might behave differently when the cable modem is operating on battery power. Most LEDs are disabled if the unit is operating on battery power. In this mode, the Power LED blinks to indicate that the unit is operating under battery power but AC power has failed.
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SA (Scientific Atlanta) DPR2320
| Light |
State |
Status |
| Power |
Solid |
AC power is on. |
| Off |
AC power is off. |
| DS (Downstream) |
Solid |
The gateway is receiving data from the cable network. |
| Off |
The gateway is not receiving data from the cable network. |
| US (Upstream) |
Solid |
The gateway is sending data to the cable network. |
| Off |
The gateway is not sending data to the cable network. |
| Cable |
Solid |
The gateway is registered on the network and fully operational. |
| Blinking |
Data is being transferred between the PC and the cable modem gateway. |
| Off |
The gateway is not registered on the network or operational. |
| Wireless |
Solid |
A wireless access point is enabled. |
| Off |
No wireless access point is enabled. |
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SA Webstar DPX2203 (MTA)
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Dark |
Power is off. |
| Receive |
Blinking |
Receiving data from network. |
| Dark |
Not receiving data from network. |
| Send |
Blinking |
Sending data to network. |
| Dark |
Not sending data to network. |
| Cable |
Solid |
Cable is working. |
| Dark |
Cable is off. |
| PC |
Solid |
A single device is connected to either the Ethernet or USB port, and no data is being sent to or from the modem. |
| Blinking |
Indicates one of the following conditions:
- One Ethernet or USB device is connected and data is being transmitted between your equipment such as your PC and the cable modem.
- Data is being sent through both the Ethernet and USB port simultaneously.
|
| Dark |
No devices are connected to either the Ethernet or USB ports. |
| Line 1 |
Solid |
Line 1 is in use. |
| Dark |
Line 1 is not in use. |
| Line 2 |
Solid |
Line 2 is in use. |
| Dark |
Line 2 is not in use. |
| AC Power |
Solid |
AC Power is on. |
| Blinking |
The unit is operating on battery power. |
| Dark |
Power is off. |
| Battery low |
Solid |
Battery is low. |
| Dark |
The battery is operating normally or there is no power to the unit. |
| Replace battery |
Solid |
The battery is bad or missing. |
| Dark |
The battery is operating normally or there is no power to the unit. |
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SA Webstar DPX2203C and DPX2203C-S (MTAs)
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Dark |
Power is off. |
| Receive |
Blinking |
Receiving data from network. |
| Dark |
Not receiving data from network. |
| Send |
Blinking |
Sending data to network. |
| Dark |
Not sending data to network. |
| Cable |
Solid |
Cable is working. |
| Dark |
Cable is off. |
| PC |
Solid |
A single device is connected to either the Ethernet or USB port, and no data is being sent to or from the modem. |
| Blinking |
Only one Ethernet or USB device is connected, and data is being transmitted between your equipment such as your PC and the cable modem. |
| Dark |
No devices are connected to either the Ethernet or USB ports. |
| Line 1 |
Solid |
Line 1 is in use. |
| Dark |
Line 1 is not in use. |
| Line 2 |
Solid |
Line 2 is in use. |
| Dark |
Line 2 is not in use. |
| AC Power |
Solid |
AC Power is on. |
| Blinking |
The unit is operating on battery power. |
| Dark |
Power is off. |
| Battery low1 |
Solid |
Battery is low. |
| Blinking |
The unit is operating on battery power. |
| Dark |
The battery is operating normally or there is no power to the unit. |
| Replace battery1 |
Solid |
The battery is dead or missing. |
| Blinking |
The battery is low. |
| Dark |
The battery is operating normally or there is no power to the unit. |
1 DPX2203C-S only. On the DPX22303C, the battery display lights are on the battery unit.
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SMC Barricade G
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Dark |
AC power is off. |
WLAN (wireless local area network) |
Solid |
A wireless link to the local area network is detected. |
| Blinking |
Data is being transmitted or received via the WLAN. |
| Dark |
There is no WLAN link. |
PPPoE/DSL (point-to-point protocol over Ethernet for DSL) |
Solid |
The PPPoE/DSL connection is functioning correctly. |
| Blinking |
Data is being transmitted or received via the PPPoE/DSL link. |
| Dark |
The PPPoe/DSL connection is not established. |
| WAN (cable modem) |
Solid |
There is a link to the wide area network (WAN). |
| Dark |
There is no WAN link. |
| LAN (local area network) 1-4 |
Solid |
There is an Ethernet link. |
| Blinking |
The LAN port is sending or receiving data. |
| Dark |
No Ethernet link detected. |
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SMC D3GN-TWC (Cable Modem With Router)
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Dark |
AC power is off. |
| DS (Downstream) |
Solid Green |
Ranging is complete, and more than one channel. |
| Solid Blue |
Ranging is complete, and more than one channel. |
| Flashing |
Ranging is in progress. |
| US (Upstream) |
Solid Green |
Ranging complete, and more than one channel. |
| Solid Blue |
Ranging complete, and more than one channel. |
| Flashing |
Ranging in progress. |
| Online |
Solid Green |
Operational. |
| Flashing |
Cable interface acquiring Internet protocol, time of day and cable modem configuration. |
| Dark |
Offline. |
| Link |
Solid Green |
Connected to Internet. |
| Blinking |
Data is being transmitted between equipment such as your PC and cable modem. |
| Dark |
Computer or router is not connected to the Ethernet port. |
| Diag |
Amber |
System failure. |
| Dark |
Normal operation. |
| WPS |
Amber blinking |
In use. |
| Dark |
Not in use. |
| LAN (1-4) |
Solid Green |
Connected at 10 or 100 megabits per second (Mbps). |
| Solid Blue |
Connected at 1 Gbps. |
| Blinking |
Data is being transmitted between equipment such as your PC or modem. |
| Dark |
No Ethernet link detected. |
| Wifi |
Solid Green |
The wireless network is enabled. |
| Blinking |
There is traffic on the wireless network. |
| Dark |
The wireless network is disabled or failed. |
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SMC 8014W-G (Cable Modem With Router)
| Light |
State |
Status |
| Power |
Solid green |
Power is on. |
| Off |
AC power is not supplied to the unit. |
| Diag |
Solid amber |
System failure. Reboot the unit. |
| Off |
The gateway is operating normally. |
| Cable |
Solid green |
The gateway successfully connected to the network. |
| Blinking |
The unit is trying to connect to the network. |
| Traffic |
Solid green |
The cable modem has finished CMTS registration. |
| Blinking |
The cable modem is trying to register with CMTS. |
| LAN (local area network, ports 1 through 4) |
Solid green |
Connected to the Internet at 10 or 100 megabits per second (Mbps). |
| Blinking |
Data is being transmitted between equipment such as your PC and cable modem. |
| Off |
No Ethernet link is detected. |
| USB |
Solid green |
The USB port is connected. |
| Blinking |
Data is being transmitted on your USB port. |
| Off |
No USB link is detected. |
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Technicolor (Thomson) DWG855 and DWG855T (MTA With Router)
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Blinking |
AC power has failed; operating on battery. |
| Dark |
AC power is off. |
| DS (Downstream) |
Solid |
Diagnostic test in progress. |
| Dark |
Diagnostic test successfully completed. |
| US (Upstream) |
Solid |
Diagnostic test in progress. |
| Blinking |
The modem is offline. |
| Dark |
Diagnostic test successfully completed. |
| Online |
Solid |
Internet connected. |
| Flashing |
Data exchange in progress on Internet port. |
| Dark |
No Internet connection. |
| Ethernet |
Solid Green |
Ethernet linked. |
| Blinking |
Data is being transmitted on the Ethernet link between equipment such as your PC and cable modem. |
| Solid Amber |
Heavy data volume is making it difficult to complete transmission. |
| Dark |
Computer or router is not connected to the Ethernet port. |
| Tel 1 |
Solid |
Phone service is enabled on Line 1; phone is on-hook. |
| Blinking |
Phone service is enabled on Line 1; phone is off-hook. |
| Dark |
Phone service is not enabled on Line 1. |
| Telephone 2 |
Solid |
Phone service is enabled on Line 2; phone is on-hook. |
| Blinking |
Phone service is enabled on Line 2; phone is off-hook. |
| Dark |
Phone service is not enabled on Line 2. |
| Battery |
Solid |
The AC Power is on, and the battery is good. |
| Blinking |
AC Power is on, and the battery is low. |
| Dark |
AC Power is on. The battery is discharged, bad, or missing. |
| Wireless |
Solid |
The wireless network is enabled. |
| Blinking |
There is traffic on the wireless network. |
| Dark |
The wireless network is disabled or failed. |
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Toshiba PCX1100
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Dark |
Power is off. |
| Cable |
Solid |
Registered and ready to transfer data. |
| Blinking (twice per second) |
Registration in progress. |
| Blinking slowly (once per second) |
Downstream channel is connected to the Internet. |
| Dark |
There is no downstream connection to the Internet, or modem is off. |
| PC |
Solid |
Carrier to/from PC is present. |
| Dark |
No carrier to/from PC is present, or modem is off. |
| Data |
Blinking |
Transmitting or receiving data. |
| Dark |
Not transmitting or receiving data, or modem is off. |
| Test (Amber) |
Solid |
Self-test failure of the cable modem. |
| Blinking |
Initial self-test (takes about 30 seconds) or software download in progress. |
| Dark |
Initial self-test successful, or modem is off. |
If the lights indicate a self-test failure, you must replace the unit. To do so, Contact Us.
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Toshiba PCX1100U
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Dark |
Power is off. |
| Cable |
Solid |
Registered and ready to transfer data. |
| Blinking (twice per second) |
Registration in progress. |
| Blinking slowly (once per second) |
Downstream channel is connected to the Internet. |
| Dark |
There is no downstream Internet connection, or modem is off. |
| PC |
Solid |
Carrier to/from PC is present. |
| Dark |
No carrier to/from PC is present, or modem is off. |
| Data |
Blinking |
Transmitting or receiving data. |
| Dark |
Not transmitting or receiving data, or modem is off. |
| Test (Amber) |
Solid |
Self-test failure of the cable modem. |
| Blinking |
Initial self-test (takes about 30 seconds) or software download in progress. |
| Dark |
Initial self-test successful, or modem is off. |
If the lights indicate a self-test failure, you must replace the unit. To do so, Contact Us.
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Toshiba PCX2000
| Light |
State |
Status |
| Cable |
Solid |
Registered and ready to transfer data. |
| Blinking rapidly (twice per second) |
Registration in progress. |
| Blinking slowly |
The downstream channel is connected to Internet. |
| Dark |
There is no downstream connection to Internet, or modem is off. |
| PC |
Solid |
Carrier to/from PC is present. |
| Dark |
No carrier to/from PC is present, or modem is off. |
| Data |
Blinking |
Transmitting or receiving data. |
| Dark |
Not transmitting or receiving data, or modem is off. |
| Test (Amber) |
Solid |
Self-test failure of the cable modem. |
| Blinking |
Initial self-test (takes about 30 seconds) or software download in progress. |
| Dark |
Initial self-test successful, or modem is off. |
| Power |
Solid |
Power is on. |
| Dark |
Power is off. |
If the lights indicate a self-test failure, you must replace the unit. To do so, Contact Us.
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Toshiba PCX2200
| Light |
State |
Status |
| Cable |
Solid |
Registered and ready to transfer data. |
| Blinking (twice per second) |
Registration in progress. |
| Blinking slowly (once per second) |
Downstream channel is connected to the Internet. |
| Dark |
There is no downstream connection to the Internet, or the modem is off. |
| PC |
Solid |
Carrier to/from PC is present. |
| Dark |
No carrier to/from PC is present, or modem is off. |
| Data |
Blinking |
Transmitting or receiving data. |
| Dark |
Not transmitting or receiving data, or modem is off. |
| Test (Amber) |
Solid |
Self-test failure of the cable modem. |
| Blinking |
Initial self-test (takes about 30 seconds) or software download in progress. |
| Dark |
Initial self-test successful, or modem is off. |
| Power |
Solid |
Power is on. |
| Dark |
Power is off. |
If the lights indicate a self-test failure, you must replace the unit. To do so, Contact Us.
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Toshiba PCX2500
| Light |
State |
Status |
| Cable |
Solid |
Registered and ready to transfer data. |
| Blinking rapidly (twice per second) |
Registration in progress. |
| Blinking steady (once per second) |
Downstream channel is connected to the Internet. |
| Blinking slowly |
Downstream channel is searching for connection to the Internet. |
| Dark |
There is no downstream connection to the Internet, or modem is off. |
| PC |
Solid |
Carrier to/from PC is present. |
| Dark |
No carrier to/from PC is present, or modem is off. |
| Data |
Blinking |
Transmitting or receiving data. |
| Dark |
Not transmitting or receiving data, or modem is off. |
| Test (Amber) |
Solid |
Self-test failure of the cable modem. |
| Blinking |
Initial self-test (takes about 30 seconds) or software download in progress. |
| Dark |
Initial self-test successful, or modem is off. |
| Power |
Solid |
Power is on. |
| Dark |
Power is off. |
If the lights indicate a self-test failure, you must replace the unit. To do so, Contact Us.
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Toshiba PCX2600
| Light |
State |
Status |
| Cable |
Solid |
Registered and ready to transfer data. |
| Blinking (twice per second) |
Registration in progress. |
| Blinking slowly (once per second) |
Downstream channel connected to the Internet. |
| Dark |
There is no downstream channel connection to the Internet, or modem is off. |
| PC |
Solid |
Carrier to/from PC is present. |
| Dark |
No carrier to/from PC is present, or modem is off. |
| Data |
Blinking |
Transmitting or receiving data. |
| Dark |
Not transmitting or receiving data, or modem is off. |
| Test (Amber) |
Solid |
Self-test failure of the cable modem. |
| Blinking |
Initial self-test (takes about 30 seconds) or software download in progress. |
| Dark |
Initial self-test successful, or modem is off. |
| Power |
Solid |
Power is on. |
| Dark |
Power is off. |
If the lights indicate a self-test failure, you must replace the unit. To do so, Contact Us.
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Toshiba PCX5000
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Off |
Power is off. |
| Cable |
Solid |
Registered and ready to transfer data. |
| Blinking (twice per second) |
Registration in progress. |
| Blinking (once per second) |
Downstream channel is connected to the Internet. |
| Dark |
No downstream connection to the Internet, or modem is off. |
| Test |
Solid |
Self-test failure of the cable modem. |
| Blinking |
Initial self-test (takes about 30 seconds) or software download in progress. |
| Dark |
Initial self-test successful, or modem is off. |
| USB |
Solid |
USB device is connected. |
| Blinking |
Transmitting or receiving data via USB connection. |
| Off |
USB not connected. |
| WLAN |
Blinking |
Wireless data being transferred. |
| Off |
Wireless is not active. |
| 100 Kpbs Link/ACT 11 |
Left light on |
100BaseT connected. |
| Left light off |
10BaseT connected or no connection. |
| Right light on or blinking |
Ethernet connected. |
| Right light off |
Ethernet not connected. |
| External Antenna |
None |
Connection for an optional external antenna |
1 The numbered lights (1, 2, 3, and 4) correspond to the Ethernet ports. The lights to the left and right of 1 concern the status of the first Ethernet port. The function of these lights is the same for Ethernet ports 2, 3, and 4.
If the lights indicate a self-test failure, you must replace the unit. To do so, Contact Us.
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Ubee (Ambit) DDW2600 (Wireless Cable Modem Router Model U10C037)
| Light |
State |
Status |
| PWR |
Solid |
Power-on tests are successfully completed. |
| Dark |
AC power is off. |
| USB |
Solid |
There is a connection between the USB port on the wireless cable modem and your computer's USB port. |
| Dark |
There is no connection between the USB port and your computer's USB port. |
| Sync |
Solid |
There is a downstream channel connected with Bright House Networks' Cable Modem Termination System. |
| Dark |
The downstream channel connection is not established. |
| Ready |
Solid |
The ranging/registration process is complete, and the modem is ready to send and receive data. |
| Blinking |
The ranging/registration process is in progress. |
| Dark |
The downstream channel connection is not established. |
| WLAN (wireless local area network) |
Solid |
A wireless link to the local area network is detected. |
| Blinking |
Data is being transmitted or received over the WLAN. |
| Dark |
There is no WLAN link. |
| Ethernet 1-4 |
Solid |
There is an Ethernet link. |
| Blinking |
Data is being transmitted or received over the Ethernet cable. |
| Dark |
No Ethernet link detected. |
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Ubee DVW3201B (Wireless Voice Gateway)
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Dark |
AC power is off. |
| DS (Downstream)/US (Upstream) |
| Flashing |
Unable to register or lock to upstream and downstream channels. |
| Online |
Solid |
IP address has been acquired. |
| Flashing |
Obtaining IP address. |
| Dark |
No Internet connection. |
| WiFi |
Solid Green |
WiFi is enabled. |
| Off |
WiFi is disabled. |
| Tel 1/Tel 2 |
Solid |
Telephone is on-hook. |
| Dark |
Phone is off-hook. |
| Battery |
Solid |
The AC power is on, and the battery is installed. |
| Blnking |
AC power is on, and the battery is low. |
| Dark |
No AC power. |
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Ubee (Ambit) 60740EUW
| Light |
State |
Status |
| Power |
Solid |
The MTA has successfully completed internal power-on tests. |
| Off |
AC power is off. |
| USB |
Solid |
USB is connected. |
| Blinking |
There is activity. |
| Off |
There is no connection. |
| Sync |
Solid |
The modem is locked onto downstream. |
| Off |
The modem is not locked onto downstream. |
| Ready |
Solid |
The modem is online. |
| Off |
The modem is ranging. |
| WLAN |
Solid |
The wireless network is enabled. |
| Off |
No wireless devices are connected. |
| Ethernet 1-4 |
Solid |
There is Ethernet connectivity between the MTA and the computer's Ethernet port. |
| Blinking |
There is data being transferred or received over the Ethernet cable. |
| Off |
The network is disabled or failed. |
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Ubee (Ambit) DDW3611
| Light |
State |
Status |
| USB |
Solid |
On. |
| Blinking |
Not connected. |
| Off |
Check your connections and reboot. |
| Eth (Ethernet) 1-4 |
Solid |
Your devices are connected |
| Blinking |
Information is being transmitted. |
| Off |
Check your connections and reboot. |
| WPS (Wireless Protected Setup) |
Solid |
WPS is enabled. |
| Off |
WPS is not enabled. |
| WiFi |
Solid |
WiFi is enabled. |
| Blinking |
Information is being transmitted. |
| Off |
Check your connections and reboot. |
| Ready |
Solid |
Connection to the Internet is available. |
| Off |
There is no Internet connection available. |
| US (Upstream) |
Solid Blue |
Channel bonding. |
| Solid Green |
Without channel bonding. |
| Off |
Check your connections and reboot. |
| DS (Downstream) |
Solid Blue |
Channel bonding. |
| Solid Green |
Without channel bonding. |
| Off |
Check your connections and reboot. |
| Power |
Solid |
AC power is available. |
| Off |
AC power is off. |
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Ubee U10C019 UBR and U10C020 UBR
| Light |
State |
Status |
| PWR (Power) |
Solid |
The modem has successfully completed the internal power-on. |
| Off |
AC power is unavailable. |
| USB |
Solid |
The modem is connected to the PC's USB port. |
| Off |
The modem is not connected to the PC's USB port. |
| Sync |
Solid |
The modem has established a downstream channel. |
| Off |
The modem has not established a downstream channel. |
| Ready |
Solid |
The modem has completed the ranging and registration process and is ready to send and receive data. |
| Off |
The modem is not ready to send and receive data. |
| Ethernet 1-4 |
Solid |
The modem is connected to the PC's Ethernet port. |
| Blinking |
The modem/router is transferring or receiving data over the Ethernet cable. |
| Off |
The modem is not connected to the PC's Ethernet port. |
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Ubee (Ambit) U10C022 (Wireless MTA Gateway)
| Light |
State |
Status |
| Power |
Solid |
Power is on. |
| Blinking |
AC power has failed; operating on battery. |
| Dark |
AC power is off. |
| DS (downstream) |
Solid |
The unit has locked on a downstream channel. |
| Blinking |
The modem is scanning. |
| Dark |
The modem is powered by the battery; the downstream scanning has not yet started. |
| US (upstream) |
Solid |
The unit has locked on an upstream channel. |
| Blinking |
The modem is scanning. |
| Dark |
The modem is powered by the battery; the upstream scanning has not yet started. |
| Online |
Solid |
Internet connected. |
| Flashing |
Data exchange in progress on Internet port. |
| Dark |
No Internet connection. |
| USB/Link |
Solid Green |
The modem and computer are linked (between the USB port on the MTA and your computer's USB port). |
| Blinking |
Data is being transmitted on the USB link between equipment such as your PC and cable modem. |
| Dark |
Computer or router is not connected to the USB port. |
| Tel 1 |
Solid |
Phone service is enabled on Line 1; phone is on-hook. |
| Blinking |
Phone service is enabled on Line 1; phone is off-hook or powered by battery. |
| Dark |
Phone service is not enabled on Line 1. |
| Tel 2 |
Solid |
Phone service is enabled on Line 2; phone is on-hook. |
| Blinking |
Phone service is enabled on Line 2; phone is off-hook or powered by battery. |
| Dark |
Phone service is not enabled on Line 2. |
| Batt1 |
Solid |
The AC Power is on, and the battery is good. |
| Blinking |
AC Power is on, and the battery is low. |
| Dark |
The modem is powered by the battery or the battery is depleted or missing. |
| Batt2 |
Solid |
The AC Power is on, and the battery is good. |
| Blinking |
AC Power is on, and the battery is low. |
| Dark |
The modem is powered by the battery or the battery is depleted or missing. |
| WLAN (wireless local area network) |
Solid |
The wireless network is enabled. |
| Blinking |
There is traffic on the wireless network. |
| Dark |
The wireless network is disabled or failed. |
| Ethernet 1-4 |
Solid |
There is Ethernet connectivity between the MTA and the computer's Ethernet port. |
| Blinking |
There is data being transferred or received over the Ethernet cable. |
| Dark |
The network is disabled or failed. |
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