Spectrum Internet

My Internet speed was increased. Do I need a new modem?

We will let you know if you need to exchange your modem to experience an increase in Internet speed.

  • If you own your modem, you can check the approved modem list to find out what Internet speed your modem supports.
  • You can check your Internet speed using the speed test.
  • If your Internet speed was increased but you are still experiencing slower speeds, you can reboot your modem to troubleshoot the problem. If rebooting doesn't resolve the problem, Contact Us.
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Article Number: 4497

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