Spectrum Internet

My Internet speed was increased. Do I need a new modem?

We will let you know if you need to exchange your modem to experience an increase in Internet speed.

  • If you own your modem, you can check the approved modem list to find out what Internet speed your modem supports.
  • You can check your Internet speed using the speed test.
  • If your Internet speed was increased but you are still experiencing slower speeds, you can reboot your modem to troubleshoot the problem. If rebooting doesn't resolve the problem, Contact Us.
Article Number: 4497

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