Spectrum Internet

I was browsing the Internet and received the following error message: 401 - Unauthorized. What does it mean?

The website or URL you are trying to access is protected. You are usually prompted for a password before receiving this error message.

  • You may have entered an incorrect password for the website.
  • The site may not allow users outside of particular domains to enter.

Some sites only allow specific domains to access the site. For example, some U.S. government sites (.gov) only permit users from .gov or .edu (educational sites) to gain access. Some educational sites only allow access from other educational sites.

What You Can Do

If you are sure you should have access to the site, enter the password again. If you consistently receive this error, contact the website's administrator for further assistance.

If you do not have a correct password or your domain does not have access to the site, you cannot access it.

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Article Number: 3899

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