Internet

How do I get the free security software that is offered by Bright House Networks?

The version of McAfee AntiVirus offered through Bright House Networks has a built-in uninstaller for CA Internet Security Suite. If you currently have Internet Security Suite installed, it is uninstalled as part of the McAfee AntiVirus installation process. If you currently have other security software, you should uninstall it just prior to installing McAfee AntiVirus.

To download McAfee AntiVirus:

  1. Go to http://www.rr.com/extras/brighthouse/mcafee.
  2. In the McAfee AntiVirus Free section, click Get Your Free Download. The Register for McAfee AntiVirus and McAfee Family Protection page opens.
  3. Enter your Road Runner Cable Internet Email Address and Cable Internet Email Password.
    • If you have already registered with McAfee, click Log into your account here and proceed to Step 8.
  4. Click Continue. The Create Your McAfee Account page opens, displaying your name and Road Runner email address.
  5. Enter a password in the Choose a Password text box.
  6. Re-enter Password.
  7. Click Download Now. The My Account page opens.
  8. Click Download below McAfee AntiVirus. The End User License Agreement page opens.
    • You can repeat this process and click Download below McAfee Family Protection to install the parental control software.
  9. Click I Agree. The Download Your McAfee Software page opens.
  10. Click Download
  11. Select McAfee AntiVirus
  12. Click Download.
  13. Click I Agree.
  14. Click Download.
  15. Open McAfeeSetup.exe.
  16. Click Run
    • For technical support for McAfee AntiVirus, visit the McAfee website.

Did You Know?

  • You can use McAfee AntiVirus on up to three computers.
  • As a High Speed Internet subscriber, you can also download McAfee Family Protection at no charge to help keep your children safe online.

McAfee AntiVirus System Requirements

Category System Requirements
Operating system
  • Windows XP: 32-bit only (Service Pack 3)
  • Windows Vista: 32-bit and 64-bit (Service Pack 1)
  • Windows 7: 32-bit and 64-bit
  • Windows 8: 32-bit and 64-bit
Processor 1 gigahertz
Memory (RAM)
  • Windows XP: 512 megabytes (MB)
  • Windows 8, Windows 7, and Windows Vista: 1 gigabyte
Free hard drive space 500 MB
Video resolution 800 X 600 pixels or higher
Browser
  • Internet Explorer 7 or later
  • Firefox 3.5 or later
  • Google Chrome

An Internet connection is required, and a high-speed connection is recommended.

Print
Article Number: 10103

Please rate this article

  • Not Helpful
  • Somewhat Helpful
  • Helpful
  • Very Helpful
  • Extremely Helpful
5 stars being extremely helpful

Still need help?

  • We read every feedback carefully but cannot respond to all of them. Please Contact Us if you would like a response.

Related Topics

Helpful Tools & Services