Spectrum Internet

Email Security

Email Password Requirements

  • Your password must be between 8 and 16 characters in length.
  • Your password can contain letters, numbers, and special characters.
  • Your password must contain at least one number and one letter.
  • Your password cannot repeat the same character three times in a row.
  • If you are changing your password, the new password cannot be the same as the old password.

If you have a weak password, we’ll send you a message recommending that you reset your password.

Restricted International Access

Spectrum email cannot be accessed from an IP address outside the US. If you’re traveling, you can still access your email if you’ve set up your mobile device to receive Spectrum email.

Automatic Password Resets

If you haven’t accessed your email in over 12 months and your email is not being forwarded, your password will be reset. This helps to ensure that another party is not using your email address for fraudulent purposes.

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Article Number: 2464

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