e13 is displayed on the front of my converter. What do I do?

You can often resolve this error by rebooting your converter.

To reboot your converter:

  1. Unplug the power from the back of the converter.
  2. Leave it unplugged for 5 to 10 seconds and then plug it back in.
  3. Wait for the time on the front of the box to display, which can take about 5 minutes.
  4. Press on the converter or remote control to turn the converter on.

If the error remains or if it recurs, Contact Us.

Article Number: 2705

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