Spectrum Internet

How do I download and install the free Parental Control software that is available to Internet subscribers?

System Requirements for McAfee Family Protection

Microsoft Windows
Operating system
  • Windows XP: 32-bit only, Service Pack 3
  • Windows 7: 32- and 64-bit, Service Pack 1
  • Windows 8: 32- and 64-bit
  • Windows 10: 32- and 64-bit
Processor 1 gigahertz (GHz) or higher
Memory (RAM)
  • Windows XP: 512 megabytes (MB)
  • Windows 7: 2 GB
Free hard drive space 500 MB or higher
Video resolution 800 X 600 pixels or higher
  • Internet Explorer 7 or higher
  • Firefox 3.5 or higher
  • Google Chrome 8 or later
  • With Windows 10, Microsoft Edge
Other Active Internet connection

To download McAfee Family Protection

  1. Go to https://webmaildata.rr.com/mcafee/register/.
  2. Enter your Email Address and its password in the provided fields and click Continue.
    • This must be your username@[div].rr.com email address from your Spectrum email account.
  3. If you previously registered your McAfee account, skip to Step 6.
  4. On the Create Your McAfee Account page, enter the required information to create a McAfee Online account:
    • First Name (should pre-fill)
    • Last Name (should pre-fill)
    • Email Address (should pre-fill from your Email Address)
    • Password (requires re-entry to confirm)
  5. Click Download Now.
  6. The Add a device window opens. Follow the on-screen instructions to download and install the desired product.
    • For technical support for McAfee Family Protection, visit the McAfee website.

Did You Know?

You can use McAfee Family Protection on up to three computers.

Article Number: 10112

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