Spectrum Internet

How do I download and install the free parental control software that is available to Internet subscribers?

System Requirements for McAfee Family Protection

Microsoft Windows
Operating system
  • Windows XP: 32-bit only, Service Pack 3
  • Windows Vista: 32- and 64-bit, Service Pack 1
  • Windows 7: 32- and 64-bit, Service Pack 1
  • Windows 8: 32- and 64-bit
Processor 1 gigahertz (GHz) or higher
Memory (RAM)
  • Windows XP: 512 megabytes (MB)
  • Windows Vista: 2 gigabytes (GB)
  • Windows 7: 2 GB
Free hard drive space 500 MB or higher
Video resolution 800 X 600 pixels or higher
Browser
  • Internet Explorer 7 or higher
  • Firefox 3.5 or higher
  • Google Chrome 8 or later
Other Active Internet connection

To download McAfee Family Protection

  1. Go to https://webmaildata.rr.com/mcafee/register/.
  2. Enter your Email Address and its password in the provided fields and click Continue.
    • This must be your username@[div].rr.com email address from your Spectrum email account.
  3. If you previously registered your McAfee account, skip to Step 6.
  4. On the Create Your McAfee Account page, enter the required information to create a McAfee Online account:
    • First Name (should pre-fill)
    • Last Name (should pre-fill)
    • Email Address (should pre-fill from your Email Address)
    • Password (requires re-entry to confirm)
  5. Click Download Now.
  6. The Add a device window opens. Follow the on-screen instructions to download and install the desired product.
    • For technical support for McAfee Family Protection, visit the McAfee website.

Did You Know?

  • You can use McAfee Family Protection on up to three computers.
  • As an Internet subscriber, downloads of McAfee AntiVirus are included.
Print
Article Number: 10112

Please rate this article

  • Not Helpful
  • Somewhat Helpful
  • Helpful
  • Very Helpful
  • Extremely Helpful
5 stars being extremely helpful

Still need help?

  • We read every feedback carefully but cannot respond to all of them. Please Contact Us if you would like a response.

Related Topics

Helpful Tools & Services