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How do I create Road Runner email sub accounts?

  1. Log in to Subscriber Self Care using your master account.
  2. On the User Management page, click Create New Sub User. The Create New Sub User page opens.
  3. Enter the New Sub User ID. This is the part of the email address that precedes the @ symbol. The New Sub User ID:
    • Must contain between 1 and 32 characters.
    • Can only contain numbers, letters, underscores, hyphens, or periods.
    • Cannot begin or end with a period.
  4. Enter the user's First Name.
  5. Enter user's Last Name.
  6. Enter the Password.
  7. In the Confirm Password text box, enter the password again.
  8. Click Create New Sub User. A confirmation message is displayed.
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Article Number: 1913

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