Spectrum Internet

How do I modify passwords for email sub accounts?

To change a sub account password:

  1. Using your master account email address and password, log in to selfcare.rr.com.
  2. On the User Management tab, in the list of sub accounts identify the account for which you want to change the password.
  3. Click the Change Password link for that sub account. The Change Password information is displayed.
  4. Enter the New Password.
  5. In the Confirm Password text box, enter the new password for this sub account again.
  6. Click Change Password. A message is displayed, indicating that the password update was successful.
  7. Click Log Out or Return to User Management.

Password Guidelines

Your new password:

  • Must be between 8 and 20 characters long.
  • Must include at least one uppercase letter, one lowercase letter, and one number.
  • Must include at least one special character (symbols, punctuation marks, etc.).
  • Must not be the same as any of your previous passwords.
Article Number: 1903

Please rate this article

  • Not Helpful
  • Somewhat Helpful
  • Helpful
  • Very Helpful
  • Extremely Helpful
5 stars being extremely helpful

Still need help?

  • We read every feedback carefully but cannot respond to all of them. Please Contact Us if you would like a response.

Related Topics

Helpful Tools & Services