Spectrum Voice

How do I cancel Unconditional Call Forwarding?

To cancel Call Forwarding from your home phone for all calls:

Press *73. Listen for the confirmation tone.

To cancel Call Forwarding for all calls from My Services:

  1. On the main toolbar, click My Services Tab. The My Services page opens.
  2. Sign in to your My Services account.
  3. In the Phone section, click Manage Phone Features. The Phone Online Tools page opens to the Phone Feature Settings tab.
  4. Click Call Forwarding.
  5. In the Unconditional Call Forwarding section, clear the Forward all calls to check box.
  6. In the Features Overview section, click Save Changes Button. A message is displayed, stating that your changes have been saved.
Article Number: 3957

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