I downloaded the Bright House TV app, but I'm unable to watch TV.
Are you a Bright House Networks TV subscriber?
To use the BHTV app, you must subscribe to Bright House Networks TV service.
Do you have Bright House Networks High Speed Internet service?
If you do not, and you only have a modem from the company you get Internet from, a technician can install a BHTV modem so that you can have full BHTV access when at home. Contact Us to set up an appointment.
- BHTV Live TV or On Demand content can only be streamed away from your home by using the BHTV mobile app, not BHTV on the computer. The computer version can only stream Live TV content and can only do it when connected to your BHN home network.
Do you have a free My Services account?
You must sign in to BHTV with a My Services user name and password. For more information, see How do I register for a Bright House Networks My Services online account?
Is your device running the correct operating system?
If you are not sure, see How can I tell which version of the operating system is installed on my mobile or tablet device?
If you are still unable to view BHTV, uninstall and reinstall the application. If that doesn't help, Contact Us for further assistance.
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For further assistance visit us at http://brighthouse.com/contact_us/.