Spectrum Internet

How do I set up a BHN Secure profile?

You only need to set up the My BHN Secure Profile once on your mobile device. Following are instructions for setting up your secure profile on:

Apple and Android Phones and Tablets

If you have an Apple or Android phone or tablet, it's easiest to set up your secure profile through the My Spectrum app.

If you don't have the My Spectrum app yet, just download it from the App Store or Google Play.

To Create a Secure Profile Using the My Spectrum App:

  1. Log into the My Spectrum App using your My Services username and password.
  2. Select Support.
  3. Select Connect to BHN Secure Wifi.
  4. At the prompt, click Install or Update. Once complete, a confirmation message is displayed.
  5. Click Close.

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These steps also work for Android devices if you do not wish to install the My Spectrum App.

To create a Secure Profile Using Your Kindle:

  1. Select Settings Settings Icon, and ensure that your WiFi is on.
  2. From the list of available networks, select BHN Secure. Ensure there is a lock symbol Secure Symbol next to the network's WiFi symbol.
  3. From the login screen, specify the following
    • EAP method: PEAP
    • Phase 2 authentication: MS-CHAPv2
    • CA certificate: (unspecified)
    • User certificate: (unspecified)
    • Identity: My Services username
    • Password: My Services password
  4. Select Connect.

Learn more about BHN Secure.

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Don’t have the My Spectrum app?

Download the My Spectrum app today to pay your bill, check your equipment, view your channel lineup and more.
Download on the App Store iTunes  |  Download on Google Play Google Play

Article Number: 6840

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