Spectrum Internet

How do I set up a SpectrumWiFi Plus secure profile?

You only need to set up the SpectrumWiFi Plus secure profile once on your mobile device. It's easiest to set up your secure profile using the My Spectrum app.

If you don't have the My Spectrum app yet, just download it from the App Store or Google Play.

Following are instructions for setting up your secure profile on:

Android Devices

To install a secure profile using the My Spectrum app:

  1. Open the My Spectrum App, and sign in if necessary.
  2. Select Account.
  3. Select Install Spectrum Wifi Profile.
  4. Follow the prompts.

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Apple Devices

To install a secure profile using the My Spectrum App:

  1. Open the My Spectrum App, and sign in if necessary.
  2. Select Account.
  3. Select Manage Spectrum Wifi Profile.
    • A pop-up opens, directing you to check your settings if you might have installed the profile previously. Select Close.
  4. Select Install Profile, which opens Safari.
  5. Enter your My Services Username and Password.
  6. Select the Accept terms and conditions check box. A pop-up opens, asking whether you want Settings to be opened.
  7. Select Allow.
  8. Select Install.
  9. Enter your Apple passcode.
  10. Select Install.
  11. On the Profile Installed screen, select Done.

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Don’t have the My Spectrum app?

Download the My Spectrum app today to pay your bill, check your equipment, view your channel lineup and more.
Download on the App Store iTunes  |  Download on Google Play Google Play

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Article Number: 6840

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