Spectrum Voice

How do I answer a waiting call or alternate between callers?

To answer a waiting call or to alternate between callers:

  1. Press and quickly release the on/off hook on your telephone, and answer the phone as you usually do. While you talk with one caller, the system automatically places the other caller on hold.
    • If you have a Flash button on your phone, you can press it instead of the On/Off hook.
  2. To switch back to your original conversation, press and quickly release the On/Off hook again. Each conversation remains private.
  3. If you want to end a call, hang up. Your phone rings automatically. When you answer, you are connected with the other caller.

To disable call waiting for the duration of a call, press *70.

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Article Number: 2316

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