TV

How do I access Bright House TV (BHTV)?

To access BHTV on your iPhone or iPad

  1. Open the App Store and search for Bright House TV.
  2. Install Bright House TV as you would any app.
  3. Select Open.
    • You can now launch BHTV by selecting on your Home screen.
  4. Enter your My Services Username and Password.
  5. Select Sign in. The End User License Agreement and Notice screen is displayed.
  6. Scroll down if necessary, and select Yes, I agree! A Parental Controls message alerts you that channel blocking is available for BHTV.
  7. Select OK.
    • If you do not sign off at the end of your session, you will not have to sign in the next time you open the BHTV app.

To access BHTV on your Android device

  1. Select to open Google Play.
  2. Search for Bright House TV.
  3. Install Bright House TV as you would any app.
  4. Select Open. The Welcome screen opens.
    • You can now launch BHTV by selecting on your Home screen.
  5. Enter your My Services Username and Password. The Terms and Conditions screen opens.
  6. Select Yes, I agree! A Parental Controls message alerts you that channel blocking is available for BHTV.
  7. Select OK.
    • If you do not sign off at the end of your session, you will not have to sign in the next time you open the BHTV app.

To access BHTV on your Kindle Fire HD or Kindle Fire HDX

  1. From the Home screen, tap Apps and then tap Store.
  2. In the Search field, enter Bright House TV and then tap the magnifying glass.
  3. Tap FREE and then tap Get App.
  4. After the app is downloaded, tap Open to run the app.
  5. Enter your My Services Username and Password, and tap Sign In. A Terms and Condition screen opens. 
  6. Select Yes, I agree! A Parental Controls message alerts you that channel blocking is available for BHTV.
  7. Select OK.
To ensure that streaming works on your Kindle, be sure that debug mode is off.
  • On a 4th generation
    1. Tap Settings.
    2. Tap Device Options.
    3. Tap Developer Options.
    4. Set Enable ADB to Off.
  • On a 3rd generation
    1. Tap Settings.
    2. Tap Device.
    3. Tap Developer Options.
    4. Set Enable ADB to Off.
  • On a 2nd generation
    1. Tap Settings.
    2. Tap Security.
    3. Set Enable ADB to Off.

To access BHTV on your computer

  1. Go to https://bhtv.brighthouse.com.
  2. Enter your My Services Username and Password.
  3. Click Sign in. The End User License Agreement page opens.
  4. Click Yes, I agree! A parental controls message alerts you that channel blocking is available for BHTV.
  5. Click OK.

To watch live TV with BHTV

  1. If programming is not already displayed on your screen, select .
  2. Search or scroll through the channel list displayed on the Live TV screen, and select the channel you want to watch.
    • Available channels are listed in alphabetical order.
    • If a channel is not available, it will be grayed out. 
    • When using a mobile or tablet device at home, you will have a Sort and Filter option in the Browsing channel menu.
  3. Tap the screen away from the channel list to hide it. On the computer, click away or let the cursor sit still away from the list to hide it.
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Article Number: 8926

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