TV

How do I access Bright House TV (BHTV)?

To be eligible for this service, you need:

  • One of the following:
    • An iPad or iPhone running iOS 5.1.1 or higher.
    • An Android tablet or phone running version 4.04 (Ice Cream Sandwich) or higher. This excludes any jailbroken device.
      • The method for determining which operating system your Android device is running varies depending on the model. If you are unsure which operating system you have, consult your manufacturer.
    • A PC running Windows XP or newer, or a Mac running either OS Lion 10.7.2 or Snow Leopard 10.6.8 or higher. One of the following browsers is required:
      • For Windows 7 and earlier, Internet Explorer 8 or higher.
      • For Windows 8, Internet Explorer 10, desktop version. The default browser for Windows 8 is Internet Explorer 10, Metro version. The Metro version does not support Silverlight, but you can switch to the desktop version of Internet Explorer, which does support Silverlight. To switch to the desktop version, while in Internet Explorer, position your cursor in the upper left corner of your screen and click the thumbnail image.
      • Firefox 4 or higher for Windows or Mac.
      • Safari 5 or higher for Mac.
      • Google Chrome 26 or higher for Windows or Mac.
  • Bright House Networks TV service.
    • Some BHTV features require that you have a converter or DVR.
  • A My Services account.
  • Internet service and a home network.
    • If you have Internet service from a provider other than Bright House Networks, Contact Us. A technician will install an additional modem specifically for use with the BHTV app.

To view live BHTV programming:

  • Your mobile device must be connected to the home network where you have Bright House Networks service.
  • Your computer must have Internet access at your Bright House Networks service address.

To access BHTV on your iPhone or iPad:

  1. Open the App Store and search for Bright House TV.
  2. Install Bright House TV as you would any app.
  3. Select Open.
    • You can henceforth launch BHTV by selecting on your Home screen.
  4. Enter your My Services Username and Password.
  5. Select Sign in. The End User License Agreement and Notice screen is displayed.
  6. Scroll down if necessary, and select Yes, I agree! A Parental Controls message alerts you that channel blocking is available for BHTV.
  7. Select OK.
    • If you do not sign off at the end of your session, you will not have to sign in the next time you open the BHTV app.

To access BHTV on your Android device:

  1. Select to open Google Play.
  2. Search for Bright House TV.
  3. Install Bright House TV as you would any app.
  4. Select Open. The Welcome screen opens.
    • You can henceforth launch BHTV by selecting on your Home screen.
  5. Enter your My Services Username and Password. The Terms and Conditions screen opens.
  6. Select Yes, I agree! A Parental Controls message alerts you that channel blocking is available for BHTV.
  7. Select OK.
    • If you do not sign off at the end of your session, you will not have to sign in the next time you open the BHTV app.

To access BHTV on your computer:

  1. Go to https://bhtv.brighthouse.com.
  2. Enter your My Services Username and Password.
  3. Click Sign in. The End User License Agreement page opens.
  4. Click Yes, I agree! A parental controls message alerts you that channel blocking is available for BHTV.
  5. Click OK.

To watch live TV on your mobile device:

  1. If programming is not already displayed on your screen, select .
  2. Search or scroll through the channel list displayed on the Live TV screen, and select the channel you want to watch.
  3. Tap the screen (other than on the channel list) to hide the channel list.

On the Live TV screen, scroll to view the available channels.

To watch live TV on your computer:

  1. If programming is not already displayed on your screen, click .
  2. Search or scroll through the channel list displayed on the Live TV screen, and select the channel you want to watch.
  3. Click the page (other than on the channel list) to hide the channel list.

On the Live TV page, scroll to view the available channels.

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Article Number: 8926

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