Account & Billing

How do I access the My Spectrum app?

To install the My Spectrum app and sign in to My Services:

  1. Open the App store for your iOS device or Google Play for your Android.
  2. Search for My Spectrum.
  3. Install the app as you normally would.
  4. Open the app, and accept the Terms and Conditions by selecting Agree.
  5. Enter your My Services Username and Password, and select Sign In.
    • If you do not already have a My Services account, you can register using the app by selecting Create Username and following the prompts.

To sign out of My Services:

  1. Select Account. If you are using an Android device, then select the ellipsis next to your name.
  2. Select Sign Out.

If you stay signed in, you won't need to enter your My Services username and password the next time you open the app.

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Article Number: 10489

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